1. How Do You Communicate With Clients?
Strong communication between the client and Cleaning staff is essential for a productive commercial Cleaning partnership. It ensures that every Cleaning job meets the client’s standards and that no task is left behind.
Constant conversation between the client and the Cleaning service guarantees that the provider always has the client’s best interests at heart. By having an efficient communication channel, a client’s concerns are heard and taken care of.
Lack of communication is the downfall for many Cleaning service providers. Having a provider who values relationship building as much as the client does set a partnership up for success.
2. How Do You Use Technology to Enhance Customer Service?
Advancements in technology are impacting all areas of our lives, and the Cleaning industry is no different. Integrating technology into your building’s Cleaning program allows you to have a state-of-the-art facility.
Outsourced Cleaning service providers are ahead of the game compared to in-house cleaners when it comes to new Cleaning technology. In-house Cleaning crews are typically late to implement recent trends in Cleaning because they either haven’t heard about them or don’t have the finances to secure them.
The most recent advancements in Cleaning technology include:
- Real-time reporting and easy-to-read inspection emails
- Hands-free cleaning machines so you can kill germs without directly touching surfaces
- Fog cleaning machines to ensure disinfection and reduce the spread of COVID-19
3. What Type of Cleaning Products Do You Use?
Above all else, the health and safety of your employees and customers is a top priority. Unfortunately, not all Cleaning products are suitable for day-to-day procedures. Proper Cleaning supplies, such as green Cleaning products, continuously support the well-being of your employees and anyone else who enters your business.
Green Cleaning products are Cleaning solutions that are healthy for people and the environment. These Cleaning products typically have the following characteristics:
- No phosphates
- No chlorine
- No artificial fragrances
- No artificial colors
- Biodegradable or recyclable packaging
- Organically grown ingredients using sustainable farming practices
In addition to supporting the health of your employees and visitors, green Commercial maintenance products also support your business’s mission and values. Today, many companies are working toward a more sustainable work environment, and partnering with a Commercial maintenance company that uses green Commercial maintenance solutions supports your initiative.
4. What’s Your Cleaning Methodology?
Every Cleaning service provider has a different Cleaning methodology. What do you want your business’s Commercial maintenance routine to look like?
Whether you’re looking for a janitorial, day porter, or other daily Cleaning tasks, it’s important to consider the company’s approach to maintaining a clean facility and ask them what cleanliness means to them.
Most Cleaning providers have a set list of tasks that their personnel must complete every day. However, other Cleaning services offer clients customizable janitorial and day porter programs to ensure they get the services they want.
5. Why Should I Hire Your Cleaning Service?
Although there are many questions to ask Cleaning service references, this last question is the most important. What makes your Cleaning company different from the sea of competitors? With The Cleaning Company, our answer is easy: we’re the best Cleaning company in Denver.
The Cleaning Company is the leading commercial Cleaning provider in Denver, and we provide various Cleaning services to unique industries. We have a relationship-focused business model which ensures that even if things go wrong, we’ll do everything in our power to make it right. And to prove it, we have a month-by-month contract, so you’re not stuck in a long-term commitment. Our contract means we must work hard to continue to earn your service each month.
Ready to make the switch from a B-Team to an A-Team? Reach out to The Cleaning Company today to schedule a free Cleaning consultation!
